Care Coordinator

17 hours ago


Cagayan de Oro, Northern Mindanao, Philippines beBeeCompassionate Full time ₱3,000,000 - ₱5,000,000
Deliver Compassionate Care to Families in Need

We are seeking a dedicated and empathetic individual to join our team as a Family Care Coordinator. In this role, you will be responsible for empowering underserved families to access care by collecting, reviewing, and tracking required documentation.

Key Responsibilities:

  • Collect, review, and track required documentation from caregivers and families
  • Making outbound calls and responding to inbound inquiries to guide families through the documentation process
  • Handling high-volume phone interactions daily while maintaining professionalism, empathy, and efficiency
  • Ensuring all documents are accurate, complete, and compliant with state and Medicaid/Medicare regulations

Required Skills and Qualifications:

  • Extensive experience in customer service, administrative, or healthcare support roles
  • Proven ability to handle high-volume inbound and outbound calls in a fast-paced environment
  • Excellent organizational skills and strong attention to detail when reviewing documents
  • Clear and professional communication skills, both verbal and written
  • Ability to manage multiple tasks, prioritize follow-ups, and meet deadlines

Benefits:

  • Highly-competitive compensation and company benefits
  • A compassionate and patient approach when working with families and caregivers
  • Familiarity with healthcare documentation, HIPAA, or Medicaid is a plus but not required

About This Opportunity:

This is an excellent opportunity for someone who is passionate about delivering life-changing care to families in need. You will have the chance to work with a tight-knit team of professionals and make a meaningful impact on the lives of others.



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