Director of Business Optimization

1 week ago

Cebu City, Central Visayas, Philippines beBeeOperational Full time ₱1,500,000 - ₱2,250,000
Operations Excellence Manager Role

We are seeking an experienced Operations Excellence Manager to drive transformative changes in the professional services market. Our ideal candidate has at least 3 years of experience in a similar role, handling financial accounts and possessing strong analytical, problem-solving, and general troubleshooting skills.

Key Responsibilities:
  • Review and analyze program performance to determine program needs
  • Approve personnel activities concerning hiring, training, development, and performance management
  • Act as a problem-solving escalation point for Supervisors and front-line staff
  • Maintain forecasted or budgeted financial targets, including occupancy and bill-to-pay percentage
  • Identify and oversee program/problem resolution
  • Maximize potential of subordinates through coaching, development, and effective performance management methods
  • Track client issues and maintain client correspondence and issue resolution

The successful candidate will be responsible for driving business growth, improving service quality, and reducing operating expenses.

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