
Revenue Cycle Operations Coordinator
1 week ago
We are seeking a detail-oriented individual to support revenue cycle operations by managing claim queues and communicating with payers.
This role focuses on reducing claim denials and recovering aging or stale claims, ideal for those with experience in medical billing or claims follow-up who thrive in fast-paced environments.
A suitable candidate will have strong attention to detail, excellent written and verbal communication skills, and the ability to work independently on repetitive tasks.
Key Responsibilities- Review and manage denied or aging claims within the client's billing system.
- Identify root causes of denials and submit appropriate documentation or corrections.
- Make outbound phone calls to insurance payers to check claim statuses, appeal denials, and resolve payment issues.
- Escalate recurring denial trends or system/process bottlenecks to the RCM lead.
- Maintain accurate and detailed notes of all payer interactions and claim activities.
- 1-3 years of experience in medical billing, revenue cycle management, or claims follow-up.
- Familiarity with payer portals and billing systems (e.g., Kareo, Athena, AdvancedMD).
- High level of accuracy and attention to detail.
- Strong written and verbal communication skills in English.
- Ability to navigate insurance systems and communicate effectively with payers.
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