
Homecare Scheduler Role
1 week ago
We are seeking a skilled Homecare Coordinator to join our team. As a key member of our organization, you will play a vital role in ensuring the smooth operation of our home care services.
Your primary responsibility will be to schedule appointments and manage the daily schedules of healthcare staff, including nurses, caregivers, and therapists. You will also communicate with patients, families, and staff to confirm appointments and resolve any conflicts that may arise.
In addition, you will be responsible for ensuring adequate coverage for all shifts and responding promptly to last-minute changes or call-offs. This may involve collaborating with our HR and operations teams to align staffing with patient needs.
You will also be required to maintain accurate records in scheduling software and update calendars in real-time. Furthermore, you will monitor compliance with labor laws, internal policies, and healthcare regulations, providing excellent customer service and maintaining a professional demeanor at all times.
Requirements- A minimum of 2 years of experience in homecare scheduling is required.
- You should have strong knowledge of U.S. healthcare systems, terminology, and staffing models.
- Proficiency in scheduling software, such as ClearCare, AlayaCare, HomeTrak, or similar, is essential.
- You must possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and handle high volumes of scheduling requests.
- Fluency in English, both written and spoken, is mandatory.
- Experience in home care, hospice, or long-term care settings is desirable.
- Familiarity with HIPAA regulations and healthcare compliance standards is an advantage.
- Bilingual (Spanish/English) is a plus.
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