Scheduler - Dynamic Operations Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCaregiver Full time $60,000 - $75,000

Are you a perfectionist who thrives in dynamic environments? Do you enjoy being the backbone of an organization, keeping everything running smoothly behind the scenes? As a Scheduler - QA Experience professional, you will be responsible for managing caregiver schedules, communicating changes, and ensuring that both caregivers and clients are informed, supported, and calm even when things get hectic.

This role is ideal for someone who is organized, resourceful, and able to work independently. You will be working closely with our operations team to manage caregiver schedules, communicate changes, and provide excellent customer service to our clients.

The Role: Scheduler

As a Scheduler, your primary responsibility will be to build and maintain up-to-date caregiver schedules across multiple counties. This includes responding quickly to cancellations or no-shows, answering calls from clients and caregivers using the VoIP system, updating records and case notes in WellSky, and working with the ops team to flag issues and ensure smooth staffing.

You will also be conducting regular check-ins and evaluations with caregivers, generating weekly reports, and keeping leadership informed about any issues or concerns.

What We're Looking For
  • You have experience in scheduling or think you can rock it (bonus points for healthcare or home care experience)
  • You're calm under pressure and naturally organized
  • You love solving problems on the fly
  • You're comfortable with software systems and remote communication
  • You've built strong relationships with stakeholders, becoming a trusted partner they can rely on
  • You take initiative, but you're also a great team player
Why Work With Us?

We believe that work should be meaningful, even from home. At our company, you'll work with clients who respect your time and value your skills. You'll join a remote-first team that actually supports you, and you'll know that the work you're doing helps real people receive the care and attention they deserve.

Here's what you can expect from us:

  • We pay you fairly and on time
  • We provide prepaid HMO coverage for your peace of mind
  • We help you grow with tools, training, and honest feedback
  • We celebrate your wins
  • And above all, we actually care

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