Medical Support Specialist

5 days ago

Manila, National Capital Region, Philippines beBeeVirtual Full time $9,600
Medical Virtual Assistant Role

A Medical Virtual Assistant works closely with medical professionals and healthcare organizations to ensure the best interests of all parties involved.

Job Description

This role is ideal for individuals who are passionate about delivering exceptional patient care and support services in a virtual environment. The Medical Virtual Assistant will be responsible for managing inbound and outbound calls, maintaining great phone etiquette, and verifying healthcare insurance coverage and eligibility.

They will also be required to provide administrative support, including data entry, appointment scheduling, email management, record management, and time-keeping. Additionally, they will take charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage.

The successful candidate will establish a professional relationship with medical professionals and patients by acting as a liaison between them. They will adhere to HIPAA policy and maintain confidentiality at all times.

Required Skills and Qualifications
  • Excellent verbal and written English communication skills
  • 1–2 years of experience in a medical-related field
  • Familiarity with medical terminologies
  • Healthcare-related degree is highly preferred
  • Intermediate skills with Google Workspace and/or Microsoft Office
  • HIPAA certification is a plus
  • Strong attention to detail
  • Impartial
  • Highly organized
  • Computer savvy
  • Open to working night shifts
Benefits
  • Starting rate is $800 (USD) monthly
  • Employment Type: Independent Contractor
  • Free Training
  • Paid Time Off
  • HMO Coverage
  • Optical Rewards
  • Performance-Based Increase
  • Permanent Work From Home
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Customer Service
Industries
  • Non-profit Organizations and Primary and Secondary Education

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