Medical Administrative Support Specialist

18 hours ago

Manila, National Capital Region, Philippines beBeeAdministrative Full time $1,800 - $2,400

Job Title: Medical Administrative Support Specialist

About the Role:

We are seeking a skilled medical administrative support specialist to provide exceptional customer service and technical support to healthcare professionals.

Key Responsibilities:
  • Respond to patient inquiries via phone, email, or chat in a timely and professional manner
  • Explain our services to new patients, ensuring they understand our systems and what to expect
  • Schedule appointments, manage calendars, and coordinate follow-up care for healthcare professionals
  • Collaborate with medical billing teams to ensure accurate coding and billing
  • Maintain confidentiality of medical information in accordance with HIPAA regulations
  • Perform other general administrative tasks as needed
Requirements:
  • Proven experience as a Medical Virtual Assistant is highly preferred
  • Strong knowledge of U.S. EMR/EHR systems is required
  • Excellent English communication skills, both written and spoken, are essential
  • Able to multitask and stay organized in a remote setup
  • Tech-savvy and detail-oriented

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