Customer Service Professional

5 days ago


Quezon City, National Capital Region, Philippines Jocsoncollege Full time
A Rewarding Career in Customer Service

National Capital Region (NCR), Quezon City

  • At least 1 year(s) of working experience in the related field is required for this position.
  • Candidate must possess at least a TESDA / Technical / Vocational Certificate on any course.
  • Fresh Grad / Entry Level specializing in Customer Service or equivalent.
  • Required skill(s): Customer Service Oriented.
About the Role

This is an exciting opportunity to join Jocsoncollege as a Customer Service Representative, working onsite in Araneta, Quezon City. You will be part of a team that brings humanity to business, providing top-notch service to our customers.

Your Responsibilities
  1. Provide exceptional customer service by consulting with clients on products and services to meet their needs.
  2. Analyze customer inquiries, identify additional needs, and offer upgrades in products and services.
  3. Manage customer accounts and maintain accurate information.
  4. Resolve customer issues in a timely and professional manner.
  5. Participate in company events, team activities, and continuous learning opportunities.
What We're Looking For
  • Completed senior high school or two years in college.
  • Open to newbies or those with customer service experience.
  • Excellent verbal communication and business writing skills.
  • Ability to recognize, apply, and explain product or service knowledge.
What We Offer
  • Support for your career and professional development.
  • An inclusive culture and community-minded organization where giving back is encouraged.
  • A global team of curious lifelong learners guided by our company values.
  • A comprehensive benefits package based on your position.

Location: Quezon City, National Capital Region (NCR).



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