Client Support Professional

1 day ago


Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full time

Are you a customer-focused professional looking for a challenging and rewarding career opportunity? Topserve Service Solutions, Inc. is seeking a talented Account Resolution Specialist to join our team.

Company Overview

We are a leading provider of customer service solutions, dedicated to delivering exceptional service to our clients. Our mission is to provide timely and effective resolutions to customer inquiries and issues, while maintaining the highest level of professionalism and integrity.

We offer a comprehensive benefits package, including competitive compensation, flexible working arrangements, and opportunities for professional growth and development.

Job Responsibilities

The successful candidate will be responsible for:

  • Responding promptly to customer inquiries and concerns via phone, email, or chat
  • Resolving customer issues and complaints effectively and efficiently
  • Ensuring all documentation processing is performed according to client requirements in an accurate and timely manner
  • Compiling and submitting accurate, regular, and timely reports as requested

We require a highly organized and detail-oriented individual who is proficient in Microsoft Office, particularly Excel and Word. If you are a motivated and results-driven professional who is passionate about delivering exceptional customer service, we encourage you to apply.



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