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Technical Infrastructure Support Specialist
2 weeks ago
We are seeking a highly skilled Technical Infrastructure Support Specialist to join our team at Career Professionals, Inc.
Key Responsibilities:- Monitor and analyze application, infrastructure, and telecoms using monitoring tools to ensure optimal performance and identify areas for improvement.
- Analyze alerts, assess the potential impact, create incidents, and escalate issues to the relevant service owners in a timely manner.
- Collaborate with technical teams during incident management to provide charts and custom reports from monitoring tools as requested.
- Work closely with Subject Matter Experts (SMEs) to produce insightful reports on events and optimize the use of monitoring tools to enhance overall efficiency.
This is an excellent opportunity for individuals who are passionate about delivering exceptional support services and want to make a meaningful contribution to our team's success.
About UsCareer Professionals, Inc. is a dynamic organization dedicated to providing innovative solutions and top-notch support services to our clients.
