Operations Team Supervisor

5 days ago


Manila, National Capital Region, Philippines Remitly, Inc. Full time
About the Job

We are seeking a highly motivated and organized Operations Team Supervisor to join our Remitly, Inc. team. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of your team, ensuring smooth operations, and providing effective communication with stakeholders.

The primary focus of this role is to develop and implement strategies to improve team productivity, efficiency, and effectiveness. You will work closely with cross-functional teams to ensure seamless delivery of operational solutions.

Key Responsibilities:

  • Oversee the day-to-day activities of your team to ensure smooth operations and effective communication with stakeholders.
  • Develop and implement strategies to improve team productivity, efficiency, and effectiveness.
  • Collaborate with cross-functional teams to identify opportunities to improve operational processes and drive business growth.
  • Monitor and analyze team performance metrics to inform strategic decision-making.

Requirements:

  • Bachelor's degree or higher in a relevant field.
  • Strong experience in operations management, team leadership, or a related field.
  • Excellent verbal and written communication skills, with the ability to adapt to different communication styles.
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Strong alignment with Remitly's values: Customer Centricity, Hire & Development, Exceptional People, Deliver on Promises, Continuous Improvement, Lead Authentically, Act with Integrity, and Be an Owner.

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