
Operational Purchasing Team Lead
3 days ago
Your Role:
- Supervise direct reports assigned to Operational Purchasing to ensure efficiency and meet a high quality of service according to Service Level Agreements (SLA) set.
- Plans and prepares daily operational activities and priorities, contingency plans and work schedules of the Team ensuring coverage in key areas as Purchase Requisitions, and Purchase Order creation.
- Manage and resolves escalated customer complaints or queries within the turn-around time agreed.
- Monthly review of Key Performance Indicators (KPI) reports to track the Team's Performance. Execute corrective actions to maintain adherence to KPIs.
- Ensures accurate and timely submission of reports and other requirements.
- Manage and communicate individual associate performance and areas for improvements. Do regular coaching and mentoring to ensure associate growth and development.
- Execute training or arrange training requirements as deemed necessary. Review and update training plan and training materials for new hire to ensure coverage of whole process and country specific requirements.
- Manage behavioral issues of Team and recommends appropriate corrective action.
- Able to drive process improvements and projects to align with the Organization's objectives.
- Provide operational visibility to management and key stakeholder thru periodic operational performance review.
- Collaborate with other internal or external Teams to address operational issues and challenges.
- Drive SOP, Policy and Work Instruction completion and regular updates for compliance.
- Execute other Procurement tasks and projects that may be assigned.
Who you are:
- With extensive background in Purchasing Operations concepts.
- Has strong working background with SAP and Ariba systems.
- Experience working within a Shared Services environment is preferred.
- With good interpersonal and organizational skills – able to prioritize, can manage multiple tasks and work and adapt rapidly to changing priorities.
- Strong strategic and leadership capabilities focusing on people management.
- Coaching skills and experience a must.
- Is willing to take a challenge and work in a multi-cultural environment
- Has sound planning and time management skills
- Has experience working on process improvements and quality management
- Dedicated and results oriented.
Years of Experience:
Minimum 5 years experience in end to end Purchasing Operations with no less than three (3) years on a supervisory/Team Lead level.
Education:
Bachelor's/college degree or comparable education and significant experience in Procurement, Finance, Business Administration or other neighboring business-related fields.
Language: Fluent in English and can communicate well both in oral as well as in written form.
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