Master Billing Trainer

16 hours ago

Manila, National Capital Region, Philippines beBeeBilling Full time ₱60,000 - ₱80,000
Key Role

The primary objective of this position is to ensure seamless billing operations through structured instruction and deep expertise.

This role requires a passion for teaching, mastery of dental billing workflows, and a commitment to clinical excellence.

Responsibilities

Instruction & Training Delivery

  • Teach billing workflows, including insurance verification, CDT coding, claims, EOBs, and denials
  • Lead live and recorded sessions on payer logic, billing documentation, and audit-readiness
  • Facilitate mock scenarios to deepen system familiarity and code accuracy

Evaluation & Performance Assessment

  • Conduct Skills Evaluation Interviews to assess system use, billing logic, and knowledge gaps
  • Monitor trainee progress through various tools
  • Lead recovery training for VAs returning to the system with billing gaps
  • Escalate retraining needs with structured feedback
  • Help develop micro-modules on denials, CDT updates, and workflow corrections
  • Recommend updates to training content based on performance data and clinic needs

Ongoing Instruction & On-Demand Support

  • Answer learner questions around codes, payer rules, and patient communication
  • Deliver practical coaching on tone and clarity in billing notes
  • Identify common misunderstandings and flag them for review

Compliance & Documentation

Ensure HIPAA compliance across billing documentation

  • Reinforce accuracy in ledgers, note-taking, and coordination between billing and clinical roles
Qualifications
  • Three or more years of U.S.-based dental billing experience, including hands-on insurance coordination and claim workflows
  • Advanced knowledge of CDT codes, EOBs, AR follow-up, appeals, and U.S. dental software standards
  • Confident leading live trainings, SEIs, and mock walkthroughs with clear communication and instructional skill
  • Experience onboarding or upskilling VAs, front desk, or billing teams with hands-on training
  • Familiarity with HIPAA, ledger accuracy, and audit-readiness standards
  • Familiarity with U.S. dental PM software (Dentrix, Open Dental, Eaglesoft)
  • Working knowledge of TalentLMS, Canva, and Salesforce
  • Experience supporting both billing & clinical coordination tasks is a plus

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