Master Data Management Associate

Elevate is recruiting a
Data Management Associate
to join our high-performing team. We provide consulting, technology, and services to law departments and law firms, offering practical ways to improve efficiency, quality, and business outcomes.

You are driven, smart, flexible, and enjoy a fast-paced, team-oriented environment, where you can succeed and learn while making a dent in the legal universe.

Specifically, the Data Management Associate will

• Coordinate with customer and third-party vendors in implementation of new and existing clients for E-billing.
• Set up clients in E-billing portals, set up matters for E-billing, upload timekeepers and rates for approvals.
• Respond to team inquiries regarding billing and E-billing issues.
• Support team as first escalation point for billing issues and provide recommendations to management for resolution.
• Develop, update, and maintain Master file information for customers, matters, timekeepers, and billing rates with E-Billing portals.
• Coordinate internal training on electronic billing sites.
• Track approved matters, timekeepers, and rates, and upload new timekeepers and rate increases in the different E-billing portals in collaboration with our Master Data Management Team.
• Address issues to streamline timekeeping best practices and increase accuracy of invoice submissions.
• Follow up on all requests for resolution of portal entry rejections to ensure compliance.
• Work closely with Collections team and communicate potential billing issues where collections could be affected.
• Assist with research and resolution of invoice rejections/reduction and develop recommended corrective action for future submissions to ensure all client guidelines are followed during submission process.
• Prepare monthly reports related to status of all Portal Entry accounts.
• Analyze and communicate with Stakeholders any electronic billing industry trends, identify areas for improvement, and analyze processes and requirements.
• Coordinate with Service Delivery Team for any dependencies related to the invoice creation and dispatch.
• Generate and process daily invoices for Sales approval. Create and submit invoices to the customer via NetSuite and other customer E-Billing portals.
• Ensure all invoices in queue are processed within SLA.
• Resolve and respond to client request and inter department emails related to invoices that are Post Billed and sent to client within agreed company SLAs.
• Provide back up to the team and Audit support when required.
• Other duties and/or projects as assigned by the Team Lead.

Experience

• Previous work experience as a Data Analyst or QA is a plus.

Skills For Success

• Effective written and verbal communication in liaising with our counterparts and clients globally.
• An individual who possesses initiative, is analytical, and with strong commitment.
• Works well within tight deadlines
• With good attention to detail
• A good team player
• Goal oriented

Technical Skills

• Experience with QuickBooks is a plus
• Experience with NetSuite is a plus
• Familiar or experience with eBilling tools is a plus

Qualifications

• A graduate of Bachelor's/College Degree in Finance, Accountancy, or the equivalent.

Company Information
Elevate
is a law company. We provide software and services for the intersection of business and law. Our legal, business, and technology professionals offer practical ways for global law departments and law firms to improve efficiency, quality, and business outcomes.

Our Most Recent Achievements And Distinctions Include

• For the ninth consecutive year, in 2024, Chambers & Partners named Elevate as a Top global services provider, ranking us as Band 1 (highest ranking) in all applicable categories (Contract Lifecycle Management, Litigation Services, and Flexible Legal Staffing) and as an Alternative Legal Service Providers in Asia-Pacific.
• For the fourth year in a row, Elevate's integrated law firm has been designated as a top law firm in Commercial Litigation in the 2024 edition of Best Lawyers/US News & World Report Best Law Firms.
• Newsweek awarded Elevate highest rating in the annual 'America's Greatest Workplaces for Diversity' List and 'America's Greatest Workplace for 2024' list.
• Elevate was named a top ALSP in Asia by Thomson Reuters' Asian Legal Business in 2024.
• Co-winner, 2022 Financial Times Collaborative Innovation Award for Industry Impact.
• Winner, Inc. 5000 Fastest-Growing Private Companies: 2022, 2021, 2020, 2018, 2017, and 2016.
• Named by ALM Intelligence as the only Pacesetter in the Legal category in its Legal Department Legal Operations report.
• The first non-lawyer-owned global legal services provider to receive an Alternative Business Structure (ABS) License to provide legal services in the US.

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All qualified applicants will be considered for employment and will be treated equally during the process, regardless of race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.