
Senior Technical Leader
2 weeks ago
- We are seeking a seasoned professional to assume a leadership role in our technical service desk environment.
- The ideal candidate will have a minimum of 1-3 years of experience in a similar position and possess hands-on expertise with various operating systems, including Windows, Linux, and Mac OS.
- Additionally, the successful applicant will have a working knowledge of office automation products and computer peripherals, such as printers and scanners, as well as an understanding of network security practices and anti-virus programs.
- Key responsibilities will include performing remote troubleshooting and providing clear instructions to clients, utilizing excellent problem-solving and leadership skills to drive results.
- Our team is committed to delivering exceptional support services and is looking for individuals who share this vision and can contribute to our success.
- A background in BPO (Business Process Outsourcing) is highly valued, and we offer a competitive compensation package to those willing to work in a CST time zone.
Key Qualifications:
- Strong technical expertise in multiple platforms
- Excellent communication and leadership skills
- Ability to work effectively in a remote environment
- Willingness to learn and adapt to new technologies
What We Offer:
- A dynamic and supportive work environment
- Opportunities for career growth and development
- A competitive salary and benefits package
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