Medical Administrative Coordinator with Healthcare Experience

6 days ago

Sorsogon, Bicol, Philippines beBeeMedical Full time ₱400,000 - ₱600,000
Job Description

We are seeking a skilled Medical Virtual Assistant to provide administrative support to healthcare professionals and organizations within the medical sector.

This specialized role requires a deep understanding of medical terminology, healthcare protocols, and the unique requirements of healthcare providers. The responsibilities include efficiently managing medical records, coordinating appointment schedules, overseeing billing and insurance claims, transcribing medical documents accurately, and delivering comprehensive administrative support to medical practitioners.

Leveraging the expertise of Medical VAs enables healthcare providers to streamline administrative workflows, allowing them to prioritize patient care and focus on their clinical responsibilities.

Key Responsibilities:
  • Claims Management
    • Verifying eligibility, benefits, and resolving claim denials.
    • Understanding the authorization process, including peer-to-peer communication.
    • Navigating the claims process effectively.
  • Administrative Support
    • Transmitting claims electronically and via paper to insurance companies and third-party payers.
    • Vigilantly monitoring the status of claim submissions and proactively addressing rejected, denied, or unpaid claims.
    • Diligently investigating claim denials and rejections, rectifying errors, and resubmitting claims for reimbursement.
  • Communication Skills
    • Handling inbound calls, averaging over 20 calls per hour.
  • Data Entry and Transcription
    • Proficiency in utilizing Google Sheets, Google Drive, and G Suite applications.
    • Strong aptitude for data entry and transcription tasks.
Qualifications:
  • Bachelor's Degree or Associate's degree in Health Information Management or related field (preferred)
  • Proficiency in medical terminology
  • Strong understanding of ICD-10-CM, CPT, and HCP- Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) credential (preferred)

The ideal candidate should possess excellent analytical and problem-solving skills, effective communication skills, and experience with medical billing software and electronic health records (EHR) systems.

A reliable internet connection and personal work equipment, including a laptop/computer and headset, are required.

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