Technical Support Manager

Overview:We are seeking a skilled Salesforce Technical Support professional to join our team at Global Process Manager Inc. As a key member of our support team, you will play a vital role in ensuring our users have an excellent experience with the Salesforce platform.Key Responsibilities:Ensure timely and effective resolution of technical issues related to...

About the RoleWe are seeking a highly skilled Salesforce Technical Support Specialist to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key Responsibilities:Manage and resolve...

Company OverviewIntelligent Technical Solutions (ITS) is a dynamic and growing company that provides remote IT support services to its clients. As an ITS team member, you will be part of a collaborative and supportive environment that values excellent customer service skills and a detail-oriented mindset.

Your Key ResponsibilitiesAs Salesforce supporter you should have a good understanding of the Salesforce platform and its features, including configuration, customization, and administration. Be comfortable with Salesforce's data model, security model, and standard user interface.Responsibilities can be summed up to:Support ticket management (ServiceNow) and...

The Technical Support Manager at SharePro, Inc. will provide technical guidance and support to project teams to ensure successful project delivery. This includes developing and implementing technical procedures, providing training and mentoring to staff, and collaborating with external stakeholders.You will be responsible for identifying areas for...

**About Intelligent Technical Solutions (ITS):**We are a leading provider of innovative IT solutions, committed to delivering exceptional results for our clients. Our team of experts works collaboratively to design, implement, and manage cutting-edge technology solutions that drive business success.Why Join ITS?Opportunity to work with a talented team of...

OPENTEXTOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...

Job OverviewAs a Salesforce Technical Support Specialist at Global Process Manager Inc., you will play a vital role in delivering exceptional support services to our users. Your primary focus will be on managing support tickets, collaborating with the Super User team, and maintaining the Salesforce platform.Main Responsibilities:Ticket management: Utilize...

Job Summary:The Technical Support Specialist is responsible for providing timely and effective assistance to customers or internal teams facing technical issues related to the company's products or services. The role involves troubleshooting hardware, software, and network problems, offering solutions, and ensuring customer satisfaction. The Technical...

**Job Overview:**Intelligent Technical Solutions (ITS) is a dynamic and growing company seeking an experienced System Administrator to join our team. As a key member of our IT department, you will play a critical role in providing exceptional technical support to our clients.Key Responsibilities:Provide remote IT support to clients via phone, email, and chat...

ECI is a leading global provider of managed services, cybersecurity, and business transformation to mid-market financial services organizations.We pride ourselves on delivering exceptional service and tailored solutions to our clients, helping them navigate the complexities of the digital age.The Opportunity:An experienced Network Escalation Engineer will...

We want to attract the best and brightest talents to join our team at Globe Telecom. As a Service Operations Engineer, you will play a key role in ensuring the optimal performance and availability of IT services.About the RoleThis position involves monitoring service performance, handling incidents, and supporting the continuous improvement of IT operations....

About the PositionWe are looking for an accomplished TEAM MANAGER TECHNICAL SUPPORT to oversee our technical support operations at Turnitin. The ideal candidate will have a proven track record of managing high-performing teams, driving customer satisfaction, and implementing process improvements.Key Responsibilities:Manage a team of technical support...

Job OverviewWe are seeking a skilled Technical Support Area Head to oversee the delivery of exceptional customer service and support for our clients. As a key member of our team, you will be responsible for managing the technical support function, ensuring timely and effective resolution of client issues, and driving process improvements to enhance overall...

Technical Support (Financial Systems)Ayala Ave., Makati CityJob ResponsibilitiesProvide high level and in-depth technical support by resolving inquiries by phone, e-mail and web, in a manner and time frame consistent with department and team service levels and goals.Work collaboratively with clients, team members, implementation consultants, and resources...

Job Summary:We are seeking a highly skilled and customer-focused Technical Support to join our IT support team. The successful candidate will be responsible for troubleshooting technical issues, providing excellent customer service, and ensuring the smooth operation of IT systems. This role requires strong problem-solving skills, technical expertise, and the...

Job Summary:We are looking for a highly skilled Salesforce Technical Support professional to join our team at Global Process Manager Inc. As a key member of our support team, you will be responsible for delivering exceptional technical support to our Salesforce users, ensuring they have a seamless experience with the platform.Main Responsibilities:Support...

Key ResponsibilitiesAdministrative Functions: Ensure that all administrative tasks, including travel orders, payment requests, and schedule updates, are completed efficiently.Operation Supports: Provide timely support for operations, including following up with clients, requesting operation materials and consumables, and ensuring smooth project...

The ideal candidate will have a strong background in customer service, with experience managing teams and driving performance improvement.Main Responsibilities:Provide coaching and guidance to ensure consistent achievement of key performance metricsAchieve, measure, report, and communicate metric goal attainment for assigned teamMaintain accurate and timely...

Salesforce Support and Services ExpertWe are seeking a highly skilled Salesforce Support and Services Expert to join our team at Global Process Manager Inc. As a key member of our organization, you will be responsible for providing top-notch support to our users, ensuring they have a seamless experience with the Salesforce platform.Your Key...