Order and Inquiry Coordinator

2 weeks ago


Manila, National Capital Region, Philippines Emerson Electric (Asia) Limited - ROHQ Full time

We are seeking a highly skilled Order and Inquiry Coordinator to join our team at Emerson Electric (Asia) Limited - ROHQ. As a key member of our customer care team, you will be responsible for handling orders, customer inquiries, and other related tasks.

Your Key Responsibilities

Some of your key responsibilities will include:

  • Monitoring incoming emails and allocating requests to the appropriate team members
  • Providing general account, product, and order information to customers
  • Identifying risks and collaborating with the team to develop action plans

To succeed in this role, you will need to have excellent communication skills, be proactive, and have a strong drive for results. You should also be proficient in using business system tools such as Oracle, CRM Fusion, and Genesys Purecloud.

We offer a competitive benefits package, including flexible time off plans, paid parental leave, vacation and holiday leave, and more.



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