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Senior Client Relationship Manager

3 weeks ago

Makati City, National Capital Region, Philippines beBeeClientManager Full time ₱450,000 - ₱900,000
About the Role

The role is responsible for leading end-to-end orchestration across all processes and services, ensuring seamless delivery and client experience. This includes performing relevant onboarding processes, creation of due diligence for new clients, and review of due diligence for existing clients.

  • Main Responsibilities
  • Perform end-to-end orchestration across all processes and services managed by Client Management
  • Engage clients throughout process, ensuring seamless delivery and client experience
  • Own and drive execution of processes, working closely with stakeholders and the value chain to deliver excellent client service, getting clients to the point of ready-to-transact as quickly as possible, across both simple and complex cases
  • Ensure alignment between business and Client Management with regular engagement regarding business priorities, issues, and address any gaps
  • Drive continuous improvement of operational efficiency and effectiveness of processes to increase consistency of systems and processes

What We Offer

  • A competitive salary and benefits package
  • Flexible working options
  • Proactive wellbeing support
  • Continuous learning culture
  • An inclusive and values-driven organisation
Required Skills and Qualifications
  • Strong understanding of Client Management processes
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of regulatory requirements and compliance
Benefits

We offer a range of benefits to support your mental, physical, financial and social wellbeing, including:

  • Core bank funding for retirement savings, medical and life insurance
  • Time-off including annual leave, parental/maternity leave and volunteering leave
  • Flexible working options based around home and office locations