Client Relationship Manager

23 hours ago

Quezon City, National Capital Region, Philippines beBeeRetention Full time ₱450,000 - ₱650,000
Account Manager

At our company, we pride ourselves on building and managing remote teams for top enterprises and digital native businesses in the Asia Pacific region.

We are a dynamic organization with a strong focus on uplifting the way organizations build and manage their remote teams through great working relationships, trust, integrity, culture, and hiring processes.

About the Role:

We are seeking a highly motivated and client-focused Account Manager to join our team. In this role, you will act as the lead point of contact for assigned clients, ensuring strong, long-lasting relationships and successful delivery of our services.

Key Responsibilities:

  • Serve as the primary point of contact for assigned client accounts.
  • Build and maintain strong, trusted relationships with clients, key stakeholders, and decision-makers.
  • Understand client needs and objectives to ensure timely and successful delivery of tailored solutions.
  • Upsell relevant products and services to existing clients to enhance business value.
  • Develop new business opportunities within existing accounts and identify areas for improvement.
  • Forecast key account metrics and maintain accurate reporting on account status.
  • Communicate progress on monthly and quarterly initiatives to both internal teams and external stakeholders.
  • Prepare and deliver comprehensive reports on account performance and health.
  • Work closely with the Sales Team to uncover and pursue growth opportunities.
  • Proactively manage client requests, concerns, and escalations, ensuring resolution and satisfaction.
  • Drive client and staff retention strategies to foster organic growth and long-term partnerships.

This is a fantastic opportunity to join a collaborative, no-silos environment where you can learn and grow across teams.

What We Offer:

  • A flexible work arrangement that focuses on managing energy rather than time.
  • Access to online learning platforms and a budget for professional development.
  • A dynamic social culture with team lunches, social events, and opportunities for creative input.
  • Leave Benefits

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