Business Document Specialist

21 hours ago

General Santos, Soccsksargen, Philippines beBeeDetail Full time $70,000 - $95,000
Document Review Associate

This role is ideal for a detail-focused and process-oriented individual who can review and validate onboarding documents submitted by healthcare professionals.

Key Responsibilities
  • Review and Validation: Ensure accuracy, completeness, and compliance with guidelines for various credentials and compliance documents.
  • Queue Management: Monitor and manage queues for document submissions, backlogs, and expirations during assigned shifts—acting on real-time prioritization.
  • Task Execution: Own and execute daily tasks including document status updates, document mapping, resolving unread submissions, and handling special projects.
  • Process Improvement: Contribute to ongoing improvements by reviewing internal policies and recommending updates that enhance clarity and efficiency.
  • Team Collaboration: Collaborate with cross-functional teams to resolve document-related inquiries and enhance internal workflows. Communicate clearly via Slack and other internal tools.
Requirements
  • Prior experience in roles such as document verification, credentialing, compliance operations, administrative support, or customer service.
  • Familiarity with U.S. healthcare documentation (e.g., licenses, certifications, immunization records).
  • A sharp eye for detail—you catch inconsistencies others might overlook.
  • Confidence in making timely decisions, even in gray areas.
  • Strong written communication skills and the ability to simplify complex topics.
  • Highly organized and dependable, with a strong sense of ownership and urgency.
  • Demonstrated success in fast-paced, fully remote work environments.
  • Comfortable using tools like Slack, Zendesk, Google Sheets, and task management platforms.
  • Ability to work independently while effectively collaborating with other teams.
Work Environment
  • Residing in the Asia-Pacific region.
  • Wired internet connection with a minimum of 15 Mbps download speed.
  • Minimum system specifications: RAM 12 GB (16 GB recommended).
  • Quiet, professional home workspace
  • Noise-canceling headset and a stable internet/power backup setup

By joining our team, you will be part of a dynamic and remote workforce dedicated to delivering high-quality services to clients worldwide.

Benefits

We offer a competitive compensation package and opportunities for growth and development within the company.

What We're Looking For

Our ideal candidate is someone who is passionate about delivering exceptional results, has excellent communication skills, and is able to work well under pressure.

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