Senior Billing Operations Manager

1 day ago

Angeles City, Central Luzon, Philippines beBeeBilling Full time ₱900,000 - ₱1,200,000
Position Overview

We are seeking a billing operations manager to lead our team in ensuring accuracy, efficiency, and compliance with billing policies and procedures.

The ideal candidate will have experience in billing operations, accounts receivable management, or related financial roles, with a minimum of 4 years of managerial experience. They should possess strong leadership and team management skills, with the ability to inspire, motivate, and develop high-performing teams.

Key Responsibilities:

  • Oversee day-to-day billing operations, including invoicing, collections, and accounts receivable management.
  • Ensure timely and accurate processing of customer invoices, credits, and adjustments in accordance with contractual terms and billing schedules.
  • Recruit, train, and mentor a team of billing specialists, providing guidance, coaching, and performance feedback to support professional growth and development.
  • Foster a positive and collaborative work environment that promotes teamwork, accountability, and continuous improvement.
  • Develop and implement best practices, standard operating procedures (SOPs), and controls to streamline billing processes, eliminate inefficiencies, and reduce errors.
  • Identify opportunities for automation, system enhancements, and workflow improvements to enhance billing accuracy and efficiency.
  • Serve as a primary point of contact for billing inquiries, escalations, and dispute resolution from internal and external stakeholders, including customers, sales teams, and account managers.

Benefits:

  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.
Required Skills and Qualifications

To be successful in this role, the ideal candidate should possess the following qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field required.
  • CPA or relevant professional certification preferred.
  • Proven experience in billing operations, accounts receivable management, or related financial roles, with a minimum of 4 years of managerial experience.
  • Strong understanding of billing principles, revenue recognition standards, and accounting practices.
  • Proficiency in billing software systems, ERP systems, and Microsoft Office Suite.
  • Exceptional communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
  • Analytical mindset with strong problem-solving skills, attention to detail, and the ability to prioritize tasks and meet deadlines.

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