Customer Support Representative for Online Gaming Company

1 day ago


Taguig, National Capital Region, Philippines John Clements Recruitment Inc. Full time
Job Description

At John Clements Recruitment Inc., we are seeking a highly skilled and motivated Customer Support Representative to join our team.

About the Role:

We are looking for an individual who can provide exceptional customer service, responding to queries via phone, email, or chat. The ideal candidate will have experience in customer service or any Financial or Online gaming industry.

Responsibilities:

  • Respond to customer inquiries and resolve issues promptly and professionally.
  • Provide general customer support, including informing customers about new features and functionalities.
  • Support B2B operations, ensuring seamless payment processes.
  • Perform other duties as assigned by management.

Working Conditions:

The successful candidate will work in a dynamic environment, with a shifting schedule. No graveyard shifts are currently required.

Requirements:

  • Bachelor's degree is not necessary, but relevant qualifications will be considered.
  • Hospitable character and excellent communication skills (English or Tagalog) are essential.
  • No JLPT Certificate is required, but applicants must demonstrate N2 or N1 level proficiency in Japanese.
  • Japanese nationals are welcome to apply.
  • Previous call center experience is an advantage.
  • Ability to work on-site at the BGC office and later in Pasay once the office is completed.

About Us:

John Clements Recruitment Inc. is a reputable recruitment agency dedicated to connecting talented individuals with top companies in the Philippines.

Contact Information:



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