SaaS Documentation Specialist

2 days ago

Mandaue City, Central Visayas, Philippines beBeeTechnical Full time ₱3,000,000 - ₱5,000,000
Job Description

As a skilled SaaS Technical Writer, you will be responsible for creating online knowledge base articles, user guides, and tutorials for customers. You will work closely with cross-functional teams to gather information on new features and workflows.

Your expertise in content design and enablement will help us develop engaging and informative content that meets the needs of our customers.

In this role, you will have the opportunity to utilize your strong written communication skills, attention to detail, and ability to explain complex software features in plain language.

Required Skills and Qualifications
  • Must-Haves:
    • Strong understanding of Knowledge Management principles.
    • Content design and enablement expertise.
    • Proven experience in technical writing or documentation.
    • Strong written communication skills with exceptional attention to detail.
    • Ability to explain complex software features in plain language.
    • Experience working with knowledge base platforms.
    • Familiarity with content structuring, SEO, and version control.
    • Ability to work independently with cross-functional teams.
Benefits
  • Diverse Challenges:
  • Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
  • Team Collaboration:
  • Join forces with a supportive team where your insights are valued.
  • Inclusivity:
  • Be part of an inclusive workplace that values your contributions.

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