Patient Care Liaison
24 hours ago
We are seeking a highly skilled and organized professional to support patients at the beginning of their care journey. This is a remote contractor role where you will play a vital part in ensuring accurate documentation, timely communication, and exceptional patient experience.
About Our PartnerOur healthcare partner is committed to guiding their community toward an active, independent lifestyle. Their team values humility, integrity, exceeding expectations, positivity, and extreme ownership.
Key Responsibilities:- Process new patient referrals and ensure accurate documentation
- Verify insurance eligibility and maintain referral logs
- Coordinate with patients, providers, and internal teams via phone, chat, and email
- Handle faxes, tasks, and provider requests promptly and accurately
- Maintain smooth team communication through daily updates
- 2+ years of experience in insurance verification and authorization
- Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
- Excellent attention to detail, organization, and time management skills
- Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
- Professional communication skills and ability to remain calm under pressure
- Prior physical therapy or healthcare experience
This dynamic and supportive team environment offers opportunities for professional development and growth.
Seniority Level- Not Applicable
- Full-time
- Administrative
- Industries: Hospitals and Healthcare
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