Customer Service Ambassador
1 week ago
We are seeking a Customer Service Representative to join our team at Steer Minds Co.
Job Summary:
This is an exciting opportunity for customer-focused individuals to make a difference in the customer service experience. As a Customer Service Representative, you will be responsible for handling customer inquiries and providing solutions and alternatives within time limits.
About Us:
Steer Minds Co. is a dynamic company dedicated to delivering exceptional customer experiences. Our team members enjoy a supportive work environment with opportunities for growth and development.
Key Responsibilities:
- Handle customer inquiries and provide solutions and alternatives within time limits
- Ensure customer satisfaction and provide professional customer support
- Assist customers with technical issues related to video technology
- Maintain a positive, empathetic, and professional attitude toward customers at all times
What We Offer:
Competitive salary package ranging from PHP 19,000 to PHP 27,000 per month
Opportunity to gain valuable experience in the customer service industry
Supportive and dynamic work environment
Potential for career growth and development
Qualifications:
- High school or Senior High School graduate
- Excellent communication skills, both verbal and written
- At least 6 months BPO experience required handling voice account
- Willingness to work onsite
- Ability to start work as soon as possible
Salary Information:
The estimated monthly salary for this position is between PHP 19,000 and PHP 24,000.
Benefits:
- HMO coverage effective day one
- One free dependent HMO coverage
- Sign-on bonus of PHP 25,000
- Complexity allowance of PHP 3,500
- Non-taxable allowance of PHP 2,000
Working Conditions:
MUST have a laptop or desktop with webcam and stable connection for virtual process.
This is not a work-from-home setup. Onsite process available.
Sites available: Makati (near MRT Ayala), Pasig, Quezon City, Baguio, Pampanga, Cebu
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