Customer Service Ambassador

1 week ago


Makati City, National Capital Region, Philippines NEZDA Technologies, Inc. Full time

We are seeking a skilled and courteous Customer Service Ambassador to join our team at NEZDA Technologies, Inc. in Makati, Philippines.

The successful candidate will be responsible for providing top-notch support to customers via phone, email, and chat, ensuring their issues are resolved promptly and efficiently.

As a key member of our customer service team, you will be expected to:

  • Respond to inbound customer inquiries with empathy and professionalism
  • Provide knowledgeable assistance to resolve customer complaints and issues
  • Identify opportunities to improve customer satisfaction and suggest process improvements
  • Maintain a positive, professional, and helpful attitude at all times

We offer a competitive salary package of 24,000 - 30,000 PHP per month (approximately $480 - $600 USD) plus benefits, including:

  • HMO medical coverage
  • Mandatory government benefits: SSS, Pag-ibig, Philhealth
  • Account allowances
  • Night differentials
  • Performance incentives and bonuses
  • Access to state-of-the-art facilities and more

Interested candidates should possess excellent communication and problem-solving skills, with the ability to work well under pressure. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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