Chief Client Officer

7 days ago

Dasmariñas, Calabarzon, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,100,000

Drive Client Satisfaction as a Key Account Manager.

Job Description

We are seeking an experienced professional to manage client accounts and deliver exceptional service. As a key account manager, you will be responsible for building relationships with clients, resolving inquiries, and implementing scalable processes.

  • Manage overall client relationships from initial onboarding to implementation, training, and ongoing support.

  • Collaborate with internal departments to ensure seamless delivery of client needs.

  • Act as the voice of the customer, providing feedback on how we can better serve them, and drive progress towards solving their problems.

Key Responsibilities:

  • Develop and implement effective strategies for maintaining high levels of client satisfaction.

  • Work closely with cross-functional teams to resolve complex issues and provide solutions that meet client needs.

  • Identify opportunities to improve client engagement and develop plans to enhance our services.

Skills & Requirements:

  • 2+ years experience in a customer-facing role or similar environment.

  • Proven track record of delivering excellent client service and driving business growth.

  • Strong communication skills, with the ability to present and communicate complex ideas to senior management.

  • Ability to work independently and collaboratively within a fast-paced environment.

Benefits

  • Competitive salary with performance-based incentives.

  • Comprehensive benefits package including health insurance.

  • Flexible work arrangements and remote work options.

Our Culture

We value independence, trust, and autonomy in our team members. We encourage innovation, creativity, and out-of-the-box thinking. Our culture is built around ownership, results-driven attitude, and curiosity.

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