Hospitality Transformation Specialist
24 hours ago
We're revolutionizing the way properties operate, delivering innovative solutions to hoteliers worldwide. Our platform processes billions in bookings annually, integrating with hundreds of partners to drive commercial strategy.
From independent properties to hotel groups, we provide a unified platform for growth and transformation. By leveraging AI-powered solutions, our clients can overcome operational challenges and enhance their customer experience.
As an Onboarding Specialist, you'll play a vital role in facilitating client onboarding, training, and ongoing support. You'll resolve customer inquiries, troubleshoot escalated issues, and develop strong client relationships to promote product adoption.
- Establish trust and loyalty with clients through proactive communication.
- Partner with Sales teams to define success metrics, demonstrate ROI, and drive retention.
- Develop a deep understanding of our products and client needs to deliver tailored solutions.
What Sets You Up for Success:
- Effectively communicate product offerings and synthesize feedback for internal teams.
- Manage multiple projects or accounts with strong organizational skills.
- Empower clients to become self-sufficient during onboarding and beyond.
Let's redefine the future of hospitality together
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