Technical Service Expert

2 hours ago


Batangas, Calabarzon, Philippines beBeeTechnical Full time ₱750,000 - ₱1,234,567
Job Opportunity

We are seeking a skilled professional to join our team as a Technical Support Specialist. In this role, you will provide expert support on various technical issues, troubleshoot problems via live chat and tickets, and contribute to different teams or projects that enhance the customer experience.

Key Responsibilities
  • Provide expert support on technical issues of varying complexity.
  • Simplify technical challenges into actionable steps for customers of all expertise levels.
  • Contribute to different teams or projects that enhance the customer experience.
Requirements
  • Fluent in English (C1 or native), written and spoken.
  • Experience in customer support in tech or SaaS environments, ideally through live chat, with a track record of delivering exceptional solutions.
  • Exceptional communication skills.
What We Offer
  • 360 Growth: Unlimited learning opportunities, including 3-week trainings in technology, product, and communication knowledge.
  • Freedom & Responsibility: Enjoy the flexibility to contribute from home.
  • Wellness Simplified: Company-provided sick days and recharge leave.


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