Administrative Healthcare Professional

2 weeks ago

Imus, Calabarzon, Philippines beBeeCustomerService Full time $50,000 - $70,000
Job Description

We are seeking a skilled professional to fill the role of Member Experience Specialist. In this position, you will play a critical part in our daily operations, providing administrative support, patient coordination, and customer service.

The Member Experience Specialist is responsible for scheduling virtual appointments and managing patient records, assisting with daily administrative tasks, including call and email management. You will also provide excellent customer service to patients via phone, email, and chat, maintain and update patient records in compliance with HIPAA regulations, and coordinate with providers and team members for seamless patient care.

This role requires a detail-oriented and driven individual who excels in managing multiple tasks and achieving results quickly.

Required Skills and Qualifications
  • High school diploma or equivalent; Associate's or Bachelor's degree preferred
  • Minimum 2 years of administrative experience, preferably in healthcare
  • Proficiency in Google Office Suite, telehealth platforms, and electronic health record systems
  • Excellent communication and organizational skills
  • Demonstrated customer service experience with a patient-centered approach
Benefits

You'll join a dynamic startup environment with opportunities for growth and development. Our team is comprised of clinicians, data scientists, and entrepreneurs who believe technology and data transform lives and industries.

In this role, you will be part of a team that reimagines rehab, allowing patients to complete inspiring, convenient, life-saving therapy remotely.

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