
Expert Technical Integration Specialist
2 days ago
Are you interested in an opportunity that can advance your career and help you grow professionally?
As an Integration Analyst, you will be part of a crucial team responsible for ensuring the seamless onboarding and lifecycle management of new members and accounts. You will interact directly with clients, providing guidance throughout the onboarding process and managing critical processes that underpin the client account lifecycle.
Key Responsibilities- Manage all aspects of the client lifecycle, including testing support for industry preparation related to settlement and asset services.
- Provide testing support and respond to client inquiries regarding account setups, file access, and subscriptions.
- Ensure operational readiness and a successful transition to production by the implementation date.
- Provide client support on Day 1 of the Go-Live.
- Take ownership of the client lifecycle and ensure timely resolution of any issues that arise.
- Successfully manage multiple client projects simultaneously.
- Build and maintain strong relationships across all teams involved in client onboarding.
- Identify and implement opportunities for efficiency by collaborating across teams and the broader organization.
- Create and maintain project documentation as needed (e.g., project status reports, SOPs, project plans, test plans).
- Serve as the voice of the client when appropriate, offering feedback and potential recommendations to Product Management.
Requirements include:
Required Skills and Qualifications- Minimum of 2 years of related experience in a project management/integration consulting role in the Financial Services industry.
- Bachelor's degree preferred or equivalent experience.
- Technical Knowledge: Strong knowledge of technical implementation processes and system navigation.
- Problem-Solving Skills: Ability to troubleshoot and resolve technical issues efficiently.
- Client-Facing Skills: Excellent communication and interpersonal skills to interact with clients and internal teams.
- Analytical Skills: Strong analytical skills to assess and improve technical processes.
- Familiarity with DTCC platforms is a plus.
- Competitive compensation package, including base pay and annual incentive.
- Comprehensive health and life insurance benefits, based on location.
- Retirement benefits.
- Paid Time Off and other leave of absence policies.
- A flexible work environment, allowing for remote work options.
This role offers an opportunity to work with a dynamic team, contribute to business growth, and develop your skills in a supportive environment.
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