Business Process Excellence Lead

17 hours ago

Angeles City, Central Luzon, Philippines beBeeOperational Full time ₱720,000 - ₱920,000
Operational Excellence Specialist Job Description

As an Operational Excellence Specialist, you will play a pivotal role in elevating our operations by turning complexity into clarity, building scalable processes, and driving structured improvement.

Key Responsibilities:
  • Process Optimization: Improve, optimize, and standardize processes to enhance efficiency, velocity, scalability, and quality across teams.
  • Collaborative Improvement: Identify, assess, optimize, and document core business processes in collaboration with key stakeholders to increase efficiency, velocity, scalability, and quality.
  • Culture Development: Establish a culture of continuous improvement through effective mechanisms such as training, coaching, and post-mortem facilitation, to promote ongoing learning and optimization.
Qualifications and Skills:
  • Bachelor's degree in Business Administration, Operations, Engineering, or Science, or a related field.
  • 3–5 years of experience in operational excellence, process improvement, or similar roles, preferably within the IT or software industry.
  • Hands-on experience with lean methodologies and tools (e.g., A3, Root Cause Analysis, Dynamic Work Design, Toyota Production System)
  • Strong facilitation and collaboration skills to gather input, troubleshoot issues, and align diverse teams and stakeholders

The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work effectively in a fast-paced environment. We are looking for a team player who is passionate about improving processes and driving results.

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