
Business Process Analyst
7 hours ago
We are looking for a Business Process Analyst to join our team. As a key member of the insurance industry, you will be responsible for identifying business problems and developing analytical solutions.
- Work closely with clients and technical resources to identify and resolve complex business problems.
- Design and implement simple to semi-complex business processes and system modifications.
- Provide recommendations to enhance and support business activities.
- Document client requirements through various techniques such as workshops and interviews, then analyze and communicate these requirements to relevant parties.
- Develop test case scenarios and oversee testing to ensure all client requirements are incorporated into the system design.
- Create business requirement documents and user stories to support required modifications.
- Maintain understanding of simple to complex systems and related data to surface actionable insights and demonstrate sound judgment and decision-making skills.
- Assist in providing time estimates for project-related tasks.
- Update process and procedural documentation.
- Gain knowledge of technical development cycles for mobile applications or web portals.
- Support QA, UAT, and Release phases via defect analysis, change maintenance, etc.
Our ideal candidate has:
- Minimum 5 years of experience in business analysis.
- A degree in business, IT, or a relevant field.
- Previous experience working in the insurance industry is required (insurtech or health insurance experience is preferred).
- Health insurance-related domain certification from INS/LOMA or III is an advantage.
- Knowledge of business analysis concepts including defining requirements, translating to technical solutions, and Agile prioritization.
- Excellent facilitation, process documentation, requirements gathering, and user acceptance testing skills.
- Strong organizational/time management skills to prioritize work and meet deadlines within defined timeframes.
- Experience in Agile and/or Scrum environments.
- Basic knowledge of generating process documentation and documenting system functionality, data integration, and workflow.
- Excellent written and verbal communication skills in English.
- Technical writing skills are a plus.
- Fully remote work arrangement.
- Flexible leave policy.
- International environment.
- Competitive remuneration package.
- Performance-based bonus.
- Stock options after 6 months.
- Company events and activities.
- Learning and development opportunities.
- Remote work allowance.
- Our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
- As a leading global no-code insurance platform, we cover health, life, and P&C insurance.
- We have won numerous awards globally, including Insurtech of the Year in Asia.
- We partner with top insurance enterprise clients worldwide.
- Our team consists of over 120 people from 30 nationalities working remotely from around the globe.
- We are fully funded by reputable VC funds and institutional investors.
- We have a global presence in Asia, EMEA, and the Americas.
- Our annualized revenue has grown by over 30x since 2021.
- We strive to create a workplace that employees love coming to, promoting diversity and inclusivity.
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