Contact Center Representative

1 day ago

Manila, National Capital Region, Philippines beBeeCustomerService Full time $880 - $1,475

Job Title: Contact Center Representative

We are seeking a skilled and professional Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service.

Job Description

The ideal candidate will have previous experience in a contact center environment and possess excellent communication and problem-solving skills. You will work closely with our customers to understand their needs and provide solutions that meet their expectations.

As a Contact Center Representative, you will:

  • Handle customer inquiries via phone, email, and chat
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide excellent customer service and support
  • Work collaboratively with our team to achieve sales goals and meet customer needs

Required Skills and Qualifications

To be successful as a Contact Center Representative, you will need:

  • A high school diploma or equivalent
  • Previous experience in a contact center environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales targets

Benefits

We offer a competitive salary and benefits package, including:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) plan

Others

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.

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