Customer Experience Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time $30,000 - $50,000
About This Role

This role is focused on delivering exceptional customer experiences through proactive communication and issue resolution. As a Customer Advocate, you will be the primary point of contact for customers, addressing their inquiries and resolving complaints in a timely and professional manner.

You will work closely with internal teams to ensure seamless communication and collaboration, leveraging your analytical skills to identify areas for improvement and implement recommendations.

Key Responsibilities:
  • Provide accurate information to customers with empathy, courtesy, and professionalism.
  • Track and resolve issues while documenting and prioritizing them properly.
  • Evaluate and escalate issues to meet internal and external expectations.
  • Identify opportunities for process improvement and implement recommendations.
  • Deliver exceptional service to maximize customer satisfaction.
What We're Looking For
  • A customer-focused individual with excellent communication and problem-solving skills.
  • Strong analytical and critical thinking abilities, with attention to detail.
  • Proactive and self-motivated, with a passion for client satisfaction.
  • Ability to adapt to rotating shifts and learn new technology, systems, and applications quickly.
  • 6-12 months of customer service experience (email and chat support; other channels a plus).
  • Basic knowledge of cloud-based applications (Google Drive, Google Sheets, Google Docs) and MS Office applications.
  • Excellent reading comprehension, verbal, and written communication skills.
  • Ability to understand and communicate complex ideas verbally and in writing.

  • Customer Experience Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCoaching Full time $60,000 - $70,000

    Job Title: Customer Experience SpecialistThis role is focused on enhancing the quality of customer interactions by providing expert coaching and feedback. As a Customer Experience Specialist, you will be working closely with clients to identify areas for improvement and develop strategies to increase customer satisfaction.About the Role:Create and maintain...

  • Customer Experience Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱70,000 - ₱80,000

    Seeking a dedicated and empathetic Customer Experience Specialist to provide exceptional support and guidance to our clients throughout their journey.Manage customer inquiries via email and chat, providing personalized solutions and tailored recommendations.Collaborate with cross-functional teams to deliver seamless customer experiences and maximize...

  • Customer Experience Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeService Full time ₱350,000 - ₱550,000

    Customer Service Representative JobWe are seeking skilled customer service experts to join our team as Customer Care Specialists. This is a fantastic opportunity for individuals who genuinely care about providing great customer experiences and are passionate about health and nutrition.Main Responsibilities:Respond to customer queries via Live Chat, email,...

  • Junior Customer Experience Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱3,000,000 - ₱3,500,000

    Immerse yourself in a dynamic and growth-oriented environment as a Junior Customer Service Specialist.About the RoleThis is an opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer experiences. As a Junior Customer Service Specialist, you will be responsible for providing high-quality support to...

  • Customer Experience Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSpecialist Full time ₱400,000 - ₱700,000

    Job SummaryWe are seeking a skilled Customer Experience Specialist to serve as the primary contact for our existing clients.Key ResponsibilitiesCoordinate client scheduling by relaying service requests and confirming details.Prepare proposals for turnover and renovation services, securing approvals from leadership.Track project status and provide timely...

  • Customer Experience Optimization Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time ₱1,059,360 - ₱2,668,800

    Job Title: Customer Experience Optimization SpecialistAbout the Job:The ideal candidate will be responsible for evaluating customer service operations, analyzing performance data, and providing actionable insights to improve the overall customer experience.This role ensures that customer interactions are monitored, measured, and optimized in alignment with...

  • Building Exceptional Customer Experiences

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomer Full time $60,000 - $80,000

    Digital Experience Specialist">At our organization, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers.We are looking...

  • Customer Experience Advocate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeSupport Full time ₱450,000 - ₱800,000

    Customer Support RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Zappy.As a key member of our customer support team, you will play a crucial role in providing exceptional support to our clients and ensuring a positive customer experience.Key ResponsibilitiesRespond promptly to client inquiries via phone, email, and chat,...

  • Customer Experience Specialist

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱25,000 - ₱32,000

    Job TitleAre you a customer service professional looking for a challenging role in a dynamic healthcare company?Deliver exceptional customer experiences by promptly and courteously addressing customer inquiries, complaints, and feedback across multiple channels.Actively listen to customers' concerns and requirements, offering suitable solutions or guidance...

  • Customer Experience Advocate

    1 week ago

    Hagonoy, Central Luzon, Philippines beBeeEmailMarketing Full time $90,000 - $120,000

    Role SummaryWe are seeking an Email Marketing Specialist to engage and retain customers through data-driven messaging while continuously optimizing campaigns and automations.As a key member of our team, you will be responsible for delivering best-in-class customer communication across email, SMS, and push channels.Key Responsibilities:Own the planning,...