Customer Experience Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeCustomerService Full time ₱25,000 - ₱32,000
Job Title

Are you a customer service professional looking for a challenging role in a dynamic healthcare company?

  • Deliver exceptional customer experiences by promptly and courteously addressing customer inquiries, complaints, and feedback across multiple channels.
  • Actively listen to customers' concerns and requirements, offering suitable solutions or guidance to efficiently resolve their issues and meet their needs.
  • Assist medical professionals in resolving any technical or customer-related issues that arise during consultations, ensuring a smooth experience for both doctors and customers.
  • Provide comprehensive and accurate information regarding our products, treatments, and services to customers, ensuring they are well-informed.
  • Document customer feedback and maintain records of customer information, issues, and resolutions using appropriate tools and systems.
  • Continuously develop an in-depth understanding of our company's products, services, and processes to provide excellent customer service.

At our company, we're revolutionizing the way people access medical treatment. We've built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Responsibilities:
  • Customer Service
  • Operations
  • Healthcare
  • Customer Support
Requirements:
  • 1 year of experience in a customer service, operations, or healthcare-related role
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and manage multiple customer interactions simultaneously

We offer a competitive salary, opportunities for career growth, and a collaborative work environment. If you're passionate about delivering exceptional customer experiences and want to be part of a dynamic team, apply now

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