Customer Experience Specialist

1 week ago


Hagonoy, Central Luzon, Philippines beBeeService Full time ₱350,000 - ₱550,000
Customer Service Representative Job

We are seeking skilled customer service experts to join our team as Customer Care Specialists. This is a fantastic opportunity for individuals who genuinely care about providing great customer experiences and are passionate about health and nutrition.

Main Responsibilities:
  • Respond to customer queries via Live Chat, email, and phone calls in a professional and personable manner.
  • Provide accurate and concise information about our product range while maintaining up-to-date knowledge of our products.
  • Document each customer interaction accurately and uphold the highest levels of integrity, service, and professionalism with every customer correspondence.
Key Requirements:
  • Excellent verbal and written communication skills.
  • A positive, can-do attitude and approach.
  • A professional and personable demeanor.
  • Proficiency with Microsoft Office products (Word, Excel, PowerPoint, etc.).
  • Experience communicating with customers over Email, Webchat, and Phones.
What We Offer:
  • Pure email - non-voice task or Blended (Email, Chat, and Voice)
  • Work From Home
  • Final interview with clients
  • 1 week training specific to the queue they will be supporting
  • Work with minimal supervision from QA Lead and CSM
  • Comfortable with direct client interactions
  • Open to work on opportunities and direct feedback from clients


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