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Customer Support Specialist

1 week ago

Taguig, National Capital Region, Philippines Lexie Staffing Full time

At Lexie Staffing, we are seeking a highly skilled Customer Support Specialist to join our team. This role is ideal for individuals who possess excellent communication skills and are passionate about delivering exceptional customer experiences.

The primary responsibility of this position is to provide prompt and accurate responses to customer inquiries via call while gathering essential data. The successful candidate will also be responsible for resolving customer complaints in a timely and effective manner.

To excel in this role, you should have a college undergraduate degree and at least one year of experience in a BPO environment. Strong English communication skills are also a must.

We offer the opportunity to work in either Taguig or Cebu area. If you are a motivated and results-driven individual looking for a challenging role, please submit your application.

Key Responsibilities:

  • Handle customer inquiries via call while taking down important data.
  • Provide prompt and accurate responses to customer needs.
  • Resolve customer complaints quickly and effectively.

Required Skills and Qualifications:

  • College undergraduate degree.
  • At least one year of experience in a BPO environment.
  • Excellent English communication skills.

Benefits:

  • Opportunity to work with a reputable staffing agency like Lexie Staffing.
  • Chance to develop your customer service skills and career.

Others:

  • Work location: Taguig or Cebu area.