Business Process Support Specialist
1 week ago
As a Business Process Support Specialist at Nityo Infotech Services Philippines Inc., you will play a vital role in delivering exceptional customer service to our clients. The ideal candidate should possess excellent written and verbal communication skills, strong problem-solving abilities, and a customer-centric approach.
Your Responsibilities:
• Provide timely and effective responses to customer inquiries, resolving issues and concerns through research and collaboration with colleagues.
• Develop and implement process improvements to enhance operational efficiency and client satisfaction.
• Utilize MS Office applications and computerized data entry systems to manage documentation and facilitate transactions.
• Collaborate with cross-functional teams to ensure seamless communication and support.
• Stay up-to-date with industry trends, regulatory requirements, and best practices to maintain expertise in business operations and compliance.
Requirements:
• College graduate or equivalent experience.
• Excellent written and verbal communication skills, with the ability to adapt to diverse personality types.
• Strong analytical and problem-solving skills, with a focus on delivering results-oriented solutions.
• Proficiency in MS Office applications and ability to learn new software systems quickly.
• Ability to work independently and collaboratively as part of a high-performing team.
• Strong attention to detail, with a commitment to maintaining accurate records and documents.
• Willingness to learn and grow professionally, with a passion for continuous learning and self-improvement.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
What We Offer:
• Competitive salary: ₱45,000 - ₱55,000 per month (depending on experience).
• Opportunities for career growth and professional development.
• Collaborative and dynamic work environment.
• Recognition and rewards for outstanding performance and contributions.
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