IT Support Specialist

4 weeks ago


Quezon City, National Capital Region, Philippines Ayuda Business Management Solution Inc. Full time
IT Support Specialist Opportunity

We are seeking a highly skilled IT support specialist to join our team at Ayuda Business Management Solution Inc. in Eastwood, Quezon City.

About the Role

This is a unique opportunity to work as an onsite IT support specialist, providing expert technical assistance to users and ensuring seamless system operations.

Key Responsibilities
  • Assist in creating knowledge base articles, checklists, and FAQs to enhance user experience
  • Support industry-specific and proprietary management systems, staying up-to-date with the latest technologies
  • Maintain Windows desktop and server operating systems, as well as familiarity with 0365, Active Directory, and Exchange
  • Provide exceptional customer service and problem-solving skills, responding promptly and courteously to user inquiries
Requirements
  • 1-3 years of hands-on experience with ticketing tools
  • Strong communication abilities and willingness to learn
  • Amenable to work onsite in Eastwood, available for night shifts
  • Must be available for a 1-year contract-based employment
Compensation and Benefits

The salary for this position is estimated to be between PHP 40,000 and PHP 50,000 per month, taking into account the location and requirements of the role.

We offer a competitive compensation package, including a stable income and opportunities for professional growth and development.



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