Customer Service Team Lead
4 days ago
At Panasonic Bajada Branch, we're seeking a talented Customer Service Supervisor to join our team.
About the RoleThis is a fantastic opportunity for an experienced customer service professional to take on a leadership role and make a real impact.
As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives, providing guidance and support to ensure exceptional customer experiences.
You will work closely with the management team to develop and implement strategies to improve customer satisfaction, loyalty, and retention.
Your primary focus will be on ensuring that our customers receive the highest level of service, resolving issues promptly and efficiently, and identifying opportunities for improvement.
Key Responsibilities- Lead a team of customer service representatives to achieve exceptional customer satisfaction and loyalty.
- Develop and implement strategies to improve customer experience, increase customer retention, and drive revenue growth.
- Provide coaching, training, and feedback to team members to enhance their skills and performance.
- Collaborate with cross-functional teams to resolve complex customer issues and implement process improvements.
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Customer Service
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Customer Service Team Manager
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Davao City, Davao, Philippines TORCH Solutions Full timeJob Summary">We are seeking a highly skilled Team Leader to join our team at TORCH Solutions. As a Team Leader, you will be responsible for leading a team of customer service agents and ensuring the efficient and effective delivery of high-quality service to our clients.">About the Role">">You will oversee the day-to-day operations of your team, including...
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Support Team Lead
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Davao City, Davao, Philippines TRANS PILIPINAS POWER &AUTOMATION, INC. Full timeOur customer service team at TRANS PILIPINAS POWER & AUTOMATION, INC. is committed to delivering exceptional support to our customers. As Customer Service Manager, you will play a key role in shaping our customer service strategy and ensuring that our customers receive personalized support.About the RoleThis role requires a strong understanding of customer...
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Customer Service Team Head Wanted
2 days ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeBenefitsThe selected candidate will receive government-mandated benefits, including fixed rest days on weekends. They will also be eligible for weekly and monthly incentives, as well as a 13th month bonus incentive.Key ResponsibilitiesLead a team of customer service representatives to deliver high-quality services to clients.Develop and implement strategies...
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Team Lead
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Team Lead
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Team Lead
1 day ago
Davao City, Davao, Philippines Cobden & Carter International Full timeJob Title: Senior Service Delivery SpecialistDescription:We are seeking an experienced Senior Service Delivery Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through effective issue resolution, proactive communication, and empathy.Key Responsibilities:Provide expert-level support to...
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Customer Service Manager
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Team Lead
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Davao City, Davao, Philippines Optum Full timeKey ResponsibilitiesWe're seeking a talented individual to join our team as a Customer Service Manager. In this role, you will:Identify and resolve operational problems using defined processes, expertise and judgment.Provide coaching, feedback and annual performance reviews as well as formal corrective action.Comply with the terms and conditions of the...
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Customer Service Director
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Davao City, Davao, Philippines TRANS PILIPINAS POWER &AUTOMATION, INC. Full timeAt TRANS PILIPINAS POWER & AUTOMATION, INC., we are seeking an exceptional leader to head our customer service team. The ideal candidate will possess a proven track record in leading high-performing teams and driving customer satisfaction.About the RoleThis role is responsible for leading and managing a team of customer service representatives, ensuring they...
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Customer Service Professionals
6 days ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeOverview: Talent Outsourcing Channel Solutions is a leading provider of outsourced customer service solutions. We are seeking highly skilled and motivated individuals to join our team as Customer Service Professionals.
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Team Lead Specialist
2 hours ago
Davao City, Davao, Philippines Sutherland Global Full timeQualifications and SkillsEducation: A Bachelor's degree or Associate Degree is preferred but not required.Experience: Proven experience in managing a team of 18 to 20 associates.Industry Knowledge: Experience and knowledge in supporting hospitality/travel program as a customer service line of business.Leadership Abilities: Demonstrated leadership skills,...
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Customer Service Leader
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Davao City, Davao, Philippines Sutherland Full timeAbout Us:Sutherland is a leading provider of customer service solutions, and we are committed to delivering exceptional service to our clients. Our team is dedicated to providing a supportive and collaborative work environment that fosters growth and development.We are seeking a highly skilled and motivated Insurance Claims Specialist to join our team. In...
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Customer Service and Sales Team Member
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Davao City, Davao, Philippines Jayvee Shane Minimart Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Store Employee at Jayvee Shane Minimart.Key ResponsibilitiesProvide excellent customer service, including responding to customer inquiries and resolving issues promptlyMaintain store appearance, including stocking shelves and organizing...
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Senior Team Lead
7 hours ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time**Job Overview:**Talent Outsourcing Channel Solutions is seeking a highly motivated and results-driven Senior Team Lead to join our dynamic team in Davao City, Davao del Sur. As a Senior Team Lead, you will play a pivotal role in overseeing and supporting a team of customer service professionals, ensuring exceptional service delivery and driving the success...
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Customer Service Professional
5 days ago
Davao City, Davao, Philippines HIGHMIX BOTIQUE Full timeAbout UsHIGHMIX BOTIQUE is a leading retailer of high-quality products. We are committed to providing exceptional customer service and driving sales through innovative marketing strategies.We are seeking a talented Sales Personnel to join our team, who can provide outstanding customer service and promote products to drive sales.Key ResponsibilitiesEngage...
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Customer Service Manager
5 days ago
Davao City, Davao, Philippines TRANS PILIPINAS POWER &AUTOMATION, INC. Full timeShareJob DescriptionDescriptionLead and manage a high-performing customer service team responsible for providing exceptional support to customers across various channels (phone, email, chat, social media).Develop and implement customer service strategies to improve customer satisfaction, reduce churn, and enhance the overall customer experience.Monitor key...
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Team Lead
2 days ago
Davao City, Davao, Philippines Connext Full timeJob Summary:The Team Leader at Connext plays a pivotal role in overseeing the daily operations of the team, ensuring patients receive exceptional care and service. This position combines leadership responsibilities with direct patient interaction, including managing inbound and outbound calls, scheduling appointments, and maintaining accurate patient...
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Facilities Management Team Lead
1 week ago
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Customer Service Ambassador
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