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Team Lead

1 week ago

Davao City, Davao, Philippines Optum Full time
Key Responsibilities

We're seeking a talented individual to join our team as a Customer Service Manager. In this role, you will:

  • Identify and resolve operational problems using defined processes, expertise and judgment.
  • Provide coaching, feedback and annual performance reviews as well as formal corrective action.
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any directives that may arise due to the changing business environment.