Accounts Receivable and Credit Officer Specialist
5 days ago
Job Overview:
Satellite Office is seeking a highly skilled Accounts Receivable and Credit Officer to join our team. As a key member of our finance department, you will be responsible for managing all aspects of accounts receivable processes, including debtors invoicing, maintenance of accurate customer's accounts in the AR module, and ensuring timely collection of outstanding payments from customers.
About the Role:
The ideal candidate will have proven experience in accounts receivable and credit management, with strong analytical and problem-solving skills, attention to detail, and proficiency in accounting software and Microsoft Office Suite. You will work closely with customers, sales teams, and other stakeholders to resolve billing issues, collect outstanding payments, and maintain positive cash flow.
Your Key Responsibilities:
- Maintain accurate Accounts Receivable Sub-Ledger and process payments, reconciling discrepancies between customer payments and records.
- Provide accurate reporting to key stakeholders via fortnightly Debtors Report, highlighting accounts requiring escalation.
- Coordinate with the sales and customer service teams to resolve any billing issues or disputes.
- Proactively follow up on outstanding payments, issue manual invoices, and prepare miscellaneous invoices for non-product sales.
- Maintain Customer Credit Hold list, review orders on Credit Hold, and advise senior management accordingly.
Credit Management:
- Assess credit risk for new and existing customers, conducting credit checks and reviewing D & B reports.
- Review and approve credit limits applications, ensuring adherence to company credit policies and providing recommendations based on credit risk assessment.
- Conduct due diligence checks for new customers, checking financial statements, and reviewing publicly available information.
Customer Relationship Management:
- Build and maintain strong relationships with customers, providing high-quality service while managing credit risks.
- Address customer inquiries related to credit terms, invoices, and payment issues in a professional and timely manner.
Process Improvement:
- Proactively contribute to process improvements in accounts receivable and credit management to streamline processes ensuring accurate accounting.
- Complete assigned month-end and year-end closing tasks, ensuring all transactions are accurately recorded.
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