Accounts Receivable
2 weeks ago
Job Description:
- Responding to external and internal customer requests via phone and email in a faced-paced, highly complex environment.
- Independently collect past due invoices by contacting customers via phone, email or portal.
- Independently reconcile complex accounts, support in resolving customer disputes in a timely manner by collaborating with other departments within the company regarding invoices/billings or cash applications.
- Advanced organizational, technical and communication skills necessary to efficiently prioritize and resolve existing customer issues and facilitate payment.
- Process daily and/or month-end account reconciliations - spreadsheets such as daily cash log.
- Cash application of payments to customer's accounts received via credit cards, coordinating and collaborating with a centralized cash application team.
- Review/prepare customer refunds for duplicate payments, overpayments, and payments to incorrect company.
- Preparation of weekly aging report and prioritize accounts based on overdue status.
- Account review for credit releases.
- Negotiate payment plans.
Qualifications:
- Graduates of Finance, Accountancy/Business related courses with AR/Collections experience.
- Open to undergraduates with Collections or Accounts Receivables experience
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