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16 hours ago
We are seeking a highly skilled and compassionate Remote Client Support Specialist to join our team. In this role, you will provide personalized support to clients across all stages of treatment, ensuring the efficient delivery and documentation of wraparound services.
Main Responsibilities- Develop strong relationships with assigned outpatient clients and their families to enhance treatment outcomes.
- Coordinate therapy and psychiatric appointments, ensuring seamless communication between clients, families, internal teams, and external service providers.
- Accurately document all appointments, maintain calendars, and track client participation in scheduled services.
- Identify barriers and needs across housing, education, transportation, healthcare, legal services, and other social determinants of health.
- Maintain ongoing communication and documentation regarding care coordination efforts.
- Participate in interdisciplinary team meetings to review and support treatment plan goals.
- Minimum 2 years of experience in behavioral health, social services, or case management.
- Excellent written and verbal communication skills.
- Proficiency in Google Workspace and/or Microsoft Office.
We offer a dynamic work environment that values collaboration, innovation, and employee growth.
As a Remote Client Support Specialist, you will have the opportunity to make a meaningful impact on the lives of our clients and contribute to the success of our organization.
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