Opportunities for Growth Analyst

1 week ago

Makati City, National Capital Region, Philippines beBeeQuality Full time ₱3,000,000 - ₱6,000,000
Job Overview

The Quality Assurance Specialist plays a vital role in ensuring the excellence of our services. This position is responsible for monitoring and evaluating customer interactions, providing feedback to team leaders and managers, and identifying areas for improvement.

  • Assess each interaction from 1 to 5 in different key performance indicators (KPIs): communication, approach, resolution accuracy, and potential improvements.
  • Identify opportunities for growth among teammates and provide written feedback to clients in real-time.
  • Manage a quality scorecard form and create a dashboard to visualize performance.
  • Participate in regular calls to discuss scores, trends, and suggestions.
Responsibilities

This position requires the ability to multitask, establish priorities, work independently, and organize effectively. Excellent communication and time management skills are essential for success.

  • Minimum 3 years of Quality Assurance experience
  • Proficiency in Excel and Google Suite Apps (Docs, Sheets, Slides, Gmail)
  • Trustworthiness and ability to maintain confidential information
  • Excellent listening, verbal, written, and interpersonal communication skills
  • Attention to detail and good judgment
  • Effective time management in a fast-paced environment
  • Knowledge of Microsoft Office Suite Products
  • Ability to adapt to change and work in a dynamic environment
Requirements

To perform this job successfully, an individual must be able to sit or stand for long periods, have strong computer skills, and possess excellent vision.

Work Environment

This is a remote position that requires a stable internet connection with at least 50 Mbps postpaid speed, a computer with at least 16GB RAM and Intel i5 core processor equivalent or up, noise cancelling headset, backup internet connection, and power outage backup.

Benefits

This position offers a monthly company bonus program, paid vacation leave, and holiday bonus.

  • Senior Data Insights Specialist

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeData Analyst Full time ₱5,000,000 - ₱7,000,000

    Job OverviewThis is a key opportunity to drive data-informed decision-making and shape business strategy. We are seeking an experienced data analyst to deliver timely, accurate reports and insights.Responsibilities:Collaborate with senior management to develop and maintain reporting solutions across business functions.Analyze requirements to support...

  • Supply Chain Analyst

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Tap Growth ai Full time

    Supply Chain Analyst (AU/US FMCG Experience) | WFHJoin to apply for the Supply Chain Analyst (AU/US FMCG Experience) | WFH role at Tap Growth aiGet AI-powered advice on this job and more exclusive features.We're Hiring: Supply Chain Analyst (AU/US FMCG Experience)We are seeking an experienced Supply Chain Analyst with specialised knowledge in Australian/US...

  • Career Growth Opportunity

    1 week ago

    Makati City, National Capital Region, Philippines beBeeTalent Full time ₱500,000 - ₱700,000

    We are seeking a detail-driven professional to join our team as a Talent Acquisition Specialist.Job DescriptionThe ideal candidate will be responsible for identifying top candidates, streamlining recruitment processes, and ensuring a smooth experience for both applicants and the team. This role involves screening resumes, cover letters, and initial...

  • Career Opportunities: Business Data Analyst

    1 week ago

    Makati City, National Capital Region, Philippines beBeeDataAnalyst Full time ₱600,000 - ₱1,000,000

    Job TitleWe are seeking a highly skilled Business Data Analyst to support our People Success team. You will focus on data preparation, reporting, dashboard upkeep, and quality checks to transform people data into clear, reliable insights for HR and business partners.Key Responsibilities:Data Analysis: Prepare and refresh recurring people metrics (headcount,...

  • Career Opportunities

    2 weeks ago

    Makati City, National Capital Region, Philippines beBeeDataAnalysis Full time ₱1,200,000 - ₱1,800,000

    Job OpportunityWe are seeking a skilled Data Analyst to join our team. As a key member of our organization, you will play a critical role in driving business growth and success.Your primary responsibility will be to analyze HR data to identify trends, patterns, and correlations. You will also design and maintain databases, dashboards, and reporting systems...

  • Drive Revenue Growth

    1 week ago

    Makati City, National Capital Region, Philippines beBeeRevenue Full time ₱1,188,084 - ₱1,434,897

    Strategic Revenue Growth ExpertThe Strategic Revenue Growth Expert plays a pivotal role in shaping the organization's revenue strategy, driving growth through data-driven decision making and process optimization. Key responsibilities include developing seamless funnel tracking across Sales and Marketing, implementing AI-driven tools for improved forecasting...

  • Senior Business Insights Specialist

    1 week ago

    Makati City, National Capital Region, Philippines beBeeData Analyst Full time $55,000 - $85,000

    The job involves the collection and analysis of data to provide actionable insights for business decision-making.Key ResponsibilitiesData is collected from various sources using automated scripts, web scraping solutions, and manual processes.Analytical skills are applied to create complex queries using SQL to extract insights from datasets.Cross-functional...

  • BUSINESS ANALYST

    2 weeks ago

    Makati City, National Capital Region, Philippines Kaiser International Healthgroup Inc. Full time $104,000 - $130,878 per year

    About the role We are looking for an experienced Business Analyst to join our team at Manila Bankers Assurance in our Makati City Metro Manila office. As a Business Analyst, you will play a crucial role in analysing business requirements, identifying process improvements and delivering technical solutions to support the growth of our team. This is a...

  • Career Growth Opportunities

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeCareer Full time ₱500,000 - ₱1,000,000

    Job Overview:We are seeking a talented professional to join our team in a dynamic role that offers career growth opportunities and a competitive benefits package.The ideal candidate will be responsible for providing top-notch customer service, answering phone calls, checking mail, and communicating with customers via phone or written correspondence.This is...

  • Clinical Data Analyst

    1 week ago

    Makati City, National Capital Region, Philippines beBeeClinical Full time ₱6,382,315 - ₱8,089,338

    Job Title: Clinical Data AnalystAbout the Role:We are seeking a highly skilled Clinical Data Analyst to join our team. As a Medical Coder, you will be responsible for assigning diagnosis and procedure codes to patient records using ICD-10-CM, ICD-10-PCS or other designated coding classification systems.Key Responsibilities:Extract relevant clinical...