Enterprise Client Growth Specialist
2 weeks ago
This role requires an experienced professional to drive client retention and expansion for a scaling company.
You will own complete customer lifecycle management from onboarding through renewal and expansion, managing a portfolio of key accounts and ensuring clients achieve their desired outcomes while identifying growth opportunities.
About the RoleThe ideal candidate has consistently driven client success and revenue growth in complex environments and wants to join a company serious about scaling through excellence.
Responsibilities include owning complete customer lifecycle management, managing a portfolio of key accounts, collaborating with teams to ensure achievement of desired outcomes, leveraging provided data, success frameworks, and targets to drive results, and partnering with senior leadership and integrated teams to align on strategy and progression.
Key Qualifications- Excellent spoken and written English
- 3+ years of experience in customer success or account management roles
- Proven track record of managing client relationships and driving renewals
- Comfortable presenting to business owners and senior stakeholders
- Strong problem-solving and consultative communication skills
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