Customer Order Coordinator

2 days ago

San Fernando, Central Luzon, Philippines beBeeOrder Full time ₱900,000 - ₱1,234,567
Job Title: Order Management Coordinator

The successful candidate will serve as the primary point of contact for customer orders, ensuring seamless processing from quotation to delivery.

This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

We are seeking an individual with a Bachelor's degree in Business Administration or a related field, and at least 3-4 years of experience in order management, sales support, customer service, or a related role.

The ideal candidate will possess strong proficiency in Microsoft Office Suite and have experience working with ERP systems.

This is a dynamic role that offers opportunities for growth and development within a global organization.

This role requires strong problem-solving abilities and attention to detail, with excellent communication and interpersonal skills.

The candidate must be able to work effectively in a fast-paced environment and manage multiple tasks simultaneously.

This position involves coordinating between customers, internal teams, and suppliers to resolve issues, manage claims, and drive adoption of our e-commerce platform.

  • Order Processing: Efficiently handle and process quotations and sales orders within stipulated target times, ensuring accuracy and completeness.
  • Enquiries Management: Respond promptly and professionally to customer inquiries via phone, email, and web chat, providing accurate information and resolving issues effectively.
  • Claims Management: Investigate and process claims related to shipment delays, defective items, and pricing discrepancies, coordinating with relevant departments to resolve issues.

About the Role

This role is perfect for individuals who enjoy working in a fast-paced environment and have excellent problem-solving skills.

We take pride in creating positive employee experiences and offer a range of benefits to support our team members' career and welfare.

  • Meaningful work & Growth: We empower our employees to deliver an excellent client experience and stretch themselves to achieve their goals.
  • Global reach & local impact: Work with high-growth startups and dynamic companies from the comfort of your own home.
Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates.

Candidates who pass our initial evaluations can expect an AI interviewer as part of our recruitment process.

What You'll Get

As a member of our team, you will have access to a range of benefits and opportunities for growth and development.

We take every opportunity to nurture learning and provide support for our team members' career and welfare.

You will have the opportunity to make a meaningful impact on fast-growing startups and dynamic companies.

  • Order Handling Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱70,000 - ₱120,000 per year

    Position Title: Order Handling SpecialistWork Set Up: On-SiteSchedule: 8:00 PM to 5:00 AM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:Manage and review sales orders, inventory, and shipping to ensure timely processing and communication. Coordinate with teams and customers to resolve issues and...

  • Remote Work Opportunities as an Order Production Coordinator

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeCommunication Full time ₱300,000 - ₱450,000

    Home-Based Order Production Coordinator JobJob Description:This position involves working from home and following instructions and processes outlined by our client. It requires strong attention to detail, the ability to work well with colleagues, and a desire to learn new skills.Key Responsibilities:Follow daily tasks and instructions provided by our...

  • Order Processor

    1 week ago

    San Fernando, Central Luzon, Philippines The Lead Tree - Clark Outsourcing Full time ₱240,000 - ₱300,000 per year

    Position Title: Order ProcessorWork Set Up: On-SiteSalary: 20,000 PHP - 25,000 PHP a monthSchedule: 6:30 AM to 3:30 PM PH TimeJob Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark PampangaQuick Rundown:We are seeking a detail-oriented professional to manage customer records, provide product information, and handle complaints with...

  • Food Coordinator

    2 weeks ago

    San Fernando, Central Luzon, Philippines beBeeDispatcher Full time ₱150,000 - ₱250,000

    Job TitleWe are seeking a highly organized and detail-oriented professional to join our team as a Food Coordinator. As a key member of our kitchen operations, you will play a vital role in ensuring the efficient and timely delivery of orders to our customers.Responsibilities:Order Management: Receive and review customer orders, ensuring accuracy and...

  • Retail Order Operations Director

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeOperational Full time ₱60,000 - ₱80,000

    Job Description:We are seeking an experienced Retail Order Operations Manager to lead our team in the day-to-day execution and management of the order-to-cash cycle. This includes order entry, accuracy, and execution from order receipt through customer delivery, as well as invoicing and payment collection.The ideal candidate will have a strong background in...

  • Diligent Order Fulfillment Specialist

    2 days ago

    San Fernando, Central Luzon, Philippines beBeeCustomerSupport Full time ₱20,000 - ₱25,000

    Job OpportunityWe're seeking a diligent and meticulous Customer Support & Fulfillment Specialist to work with us full-time. This role involves processing returns, generating shipping labels, and handling customer calls in a professional manner. You'll play a crucial part in ensuring seamless order fulfillment and excellent customer service.Key...

  • Customer Care Coordinator

    1 week ago

    San Fernando, Central Luzon, Philippines Schneider Electric Full time $40,000 - $60,000 per year

    What will you do?Interfaces with internal and external customers, including coordinating activities with Schneider Electric functional areas, manufacturing, sales, account management, finance, distribution, and field service. Works in the Claims Management function, which is the initial customer contact for credit requests and claims against Schneider...

  • Delivery and Customer Service Specialist

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeLogistics Full time A$18,000 - A$24,000

    Customer Service Coordinator RoleThis position involves collaborating with customers and logistics partners to ensure efficient and accurate delivery of furniture. The ideal candidate will possess excellent communication skills, be highly organized, and have a strong attention to detail.The role requires sending order confirmations, coordinating delivery...

  • Customer Experience Manager

    15 hours ago

    San Fernando, Central Luzon, Philippines beBeeCustomer Full time ₱350,000 - ₱500,000

    Job OpportunityThis is a great career opportunity for someone who is looking to join an international company with a vibrant, friendly, and supportive working environment.About the RoleThe Customer Service Representative ensures a smooth client experience by managing orders from intake to invoicing with accuracy and efficiency. Supporting the company's...

  • Walmart Customer Experience Associate

    1 day ago

    San Fernando, Central Luzon, Philippines beBeeDataEntry Full time $214,000 - $231,000

    Customer Service and Data Entry SpecialistThis role involves providing exceptional customer support, processing orders efficiently, and maintaining accurate data entry. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Customer Service: Respond to...