Remote Technical Support Representative

2 days ago

San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

Are you a skilled and dedicated technical support professional seeking a challenging role that allows you to work from home?

Job Description

This position involves providing technical assistance and troubleshooting support for clients across various industries.

  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
  • Maintain up-to-date knowledge of products, services, and support procedures
  • Ensure customer satisfaction by providing timely and effective resolutions
  • Follow company protocols and security guidelines when handling sensitive information
  • Collaborate with internal teams to improve support processes and customer experience

As a technical support representative, you will be responsible for responding to customer inquiries, resolving technical issues, and providing guidance on using our products and services.

Required Skills and Qualifications
  • Must have prior call center experience
  • Strong proficiency in English, both written and spoken
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems
Benefits
  • Competitive compensation package
  • HMO coverage plus dependent
  • Dental coverage
  • Free meal during training
  • Career growth and learning opportunities
  • Allowances for rice, clothing, laundry, and meals
  • Performance and loyalty bonuses
Others

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

At [Company Name], we are committed to creating a diverse and inclusive workplace culture where every employee feels valued and supported.

  • Technical Support Representative

    1 week ago

    San Juan, National Capital Region, Philippines Onis Global Full time ₱30,000 - ₱35,000 per year

    We are looking for a Technical Support Representative II / Database Operations Support to join our growing team. This role requires a balance of technical troubleshooting and database operations expertise, supporting both internal teams and global stakeholders. You will be the go-to person for technical escalations, SQL queries, and database monitoring while...

  • Remote Technical Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    Job Title: Remote Technical Support SpecialistWe are seeking skilled and customer-focused technical support representatives to provide assistance with resolving technical issues for clients across various industries.The ideal candidate will respond to technical inquiries, diagnose and troubleshoot hardware, software, and connectivity issues, and guide users...

  • Technical Support Representative

    2 days ago

    San Juan, National Capital Region, Philippines beBeeSupport Full time ₱32,000 - ₱43,000

    Job Title: Remote Technical Support SpecialistWe are seeking a skilled and customer-focused Technical Support Representative to provide technical assistance and troubleshooting support for clients across various industries.You will respond to technical inquiries, resolve issues related to hardware, software, and connectivity, and guide users through...

  • Remote Customer Support Representative

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerSupport Full time ₱3,118 - ₱3,551

    Job Title: Remote Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Representative. This role involves providing exceptional customer service through inbound and outbound calls, ensuring timely issue resolution, and maintaining accurate records of...

  • Technical Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeSupport Full time $7,200 - $8,400

    We are seeking a highly skilled Technical Support Representative to join our team in a fractional capacity. This role requires expertise in technical support, customer interactions via inbound and outbound calls, product demonstrations, and CRM systems.Key ResponsibilitiesHandle inbound and outbound calls to assist customers with technical issues and product...

  • Technical Support Expert

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱5,087,064 - ₱6,992,817

    Job DescriptionWe are seeking an experienced Technical Support Representative to join our team. As a key member of our Technical Support team, you will be responsible for providing high-level technical support to customers, troubleshooting and resolving complex issues, and collaborating with internal teams to improve the overall customer experience.Key...

  • Remote Technical Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000

    We are seeking highly skilled and customer-focused remote technical support specialists to provide expert assistance and troubleshooting services for a diverse range of clients.This role requires strong proficiency in English, both written and spoken, and the ability to respond to technical inquiries, diagnose and troubleshoot hardware, software, and network...

  • Remote Technical Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $60,000

    Job OverviewWe are seeking skilled and customer-focused remote technical support specialists to provide technical assistance and troubleshooting support for a variety of clients across industries.The ideal candidate will have strong proficiency in English, both written and spoken. This role requires prior call center experience and the ability to work from...

  • Remote Technical Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱40,000 - ₱80,000

    Job OpportunityWe are seeking skilled technical support specialists to provide remote assistance and troubleshooting services for various clients.This role requires strong problem-solving skills, effective communication, and a customer-centric approach.Key ResponsibilitiesRespond to technical support requests via phone, chat, or emailDiagnose and...

  • Home Based Technical Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeTechnical Full time ₱300,000 - ₱475,000

    Job OverviewThe Remote Technical Support Representative role involves providing technical assistance to customers via phone, chat, or email.Key Responsibilities:Analyze and troubleshoot hardware, software, and network issuesGuide customers through step-by-step solutions and escalate complex issues when necessaryDocument all customer interactions accurately...